Skip to main content

Department Chair Series: Effective Communication: Difficult Conversations and Conflict Resolution (On Campus)

13 seats available


Friday, October 29, 2021
9:00am - 10:30am


CPC - Campus Center (03),
2650 Bamboo Room

Event Contact

Anne Canale


Tina Chapman DaCosta

Event Registration

Interpreting Services

To request interpreting services, go to:

Effective Communication: Difficult Conversations and Conflict Resolution (On Campus)
October 29, 9-10:30 am
Campus Center (CPC - 03)/2650 Bamboo Room 

Presenter: Tina Chapman DaCosta, MFA, MPD, Director of Diversity Theater, Division of Diversity and Inclusion

Participants will engage in activities that identify conflict-handling modes and interpersonal communication styles and examine opportunities and challenges facing department chairs and unit heads. Discussion groups will be used to address the challenges presented and there will be hands-on practice of techniques for fostering inclusive conversations around sensitive topics such as handling conflicts, managing crises, and building sense of community. The Thomas-Kilmann Assessment Instrument (TKI) will be used to identify and discuss personal conflict-handling styles. Faculty Development will be purchasing the TKI to be completed online prior to the workshop; instructions on how to access will be sent to all registrants. 

To request interpreting, go to

This workshop is brought to you by the Office of Faculty Affairs, Faculty Career Development, and the Division of Diversity & Inclusion’s Diversity Theater.

The deadline to register for this event is Thursday, October 21, 2021 at 12:00pm.